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General terms and conditions

Angels GmbH – www.angels-jeans.de

The following general terms and conditions also contain statutory information on your rights under the provisions on distance contracts and electronic legal transactions.

§ 1 Applicability / contractual partners

The following general terms and conditions apply exclusively to the business relationship between Angels GmbH and consumers. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.

The purchase contract is concluded with the

company

Angels GmbH  
Maybachstraße 2        
72202 Nagold

Angels GmbH is represented by the Managing Director Caspar Borkowsky, Commercial Register: Local Court of Stuttgart, HRB 753606

Phone: +49(0) 7452 8474-0

info@angels-jeans.de

 

Commercial register: Local Court of Stuttgart, HRB 753606

VAT ID number: DE301350326

§ 2 Conclusion of the contract

The Internet pages of Angels GmbH merely represent a sales brochure. By presenting the products on the Internet pages, Angels GmbH merely invites the customer to submit offers (orders).

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking on the "Order now" button, you are placing a binding order. You are bound by the order for a period of one week after placing the order. The order confirmation then sent by e-mail does not result in the conclusion of a purchase contract.

A purchase contract is only concluded upon the delivery of the goods, which then represents the declaration of acceptance on the part of Angels GmbH.

When ordering products from our online shop, the ordering process comprises a total of four steps. In the first step, you select the desired goods. In the second step, you enter your delivery address and, if different, a billing address. In the third step, you select your payment method. In the last step, you have the opportunity to check all details (e.g. name, address, payment method, items ordered) once again and correct them if necessary before you send us your order by clicking on "Order now".

 

§ 3 Cancellation policy

Cancellation policy

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days running from the day on which you or a third party designated by you, who is not the carrier, took possession of the last partial shipment or the last item. To exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your statement concerning your exercise of the right of cancellation before the cancellation period has expired.

The goods are to be sent to:

Angels GmbH

c/o FineCom Gelsenkirchen

Fürstinnenstraße 2

45883 Gelsenkirchen

 

If you send your statement of cancellation by e-mail, send it to:

E-Mail: support@service.angels-jeans.de

 

Effects of cancellation

If you withdraw from this contract, we will reimburse to you all payments which we have received from you, excluding the costs of delivery (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we receive your statement that you intend to cancel this contract. To make such repayments, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. We will bear the costs of returning the goods from within Germany. You only have to pay for a loss in value of the goods if this loss is due to the goods being handled in a way which was not necessary for checking their condition, properties and functionality.

For returns from other EU countries with the EURO currency, we charge a flat rate of €15 per return, which is automatically charged to your chosen payment method.

 

Cancellation form

If you would like to cancel the contract, please fill out this form and return it to us at:

Angels GmbH

c/o FineCom Gelsenkirchen

Fürstinnenstraße 2

45883 Gelsenkirchen

 

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if cancellation statement is done on paper)

Date

 

- End of the cancellation policy -

§ 4 Delivery

Unless otherwise agreed, delivery will be ex works from Angels GmbH to the delivery address specified by the buyer. Delivery is carried out by the logistics service provider DHL.

Our goods are delivered exclusively to the following countries using the EURO currency: Germany, Austria, Belgium, Netherlands, Luxembourg, Italy, Ireland, France, Spain, Slovenia, Slovakia, Estonia, Latvia, Lithuania, Greece, Portugal.

§ 5 Prices and shipping costs

The prices stated on the product pages in the online shop include statutory VAT and other price components.

Unless otherwise agreed, the prices applicable on the day the contract is concluded and contained in the Angels online shop apply. Default occurs 14 days after invoicing.

For every order made from within Germany, a shipping fee of €3.95 is charged.

§ 6 Payment methods

The following payment methods are available in our shop:

 

Credit card

We accept Visa and Mastercard. When paying by credit card, please enter your name, credit card number, the 3-digit security code and the expiry date of the card when placing your order. You will find the 3-digit security code in the signature field on the back of the credit card. As credit card details are not saved, you will need to re-enter your credit card details each time you place an order. Once you have been verified as the legitimate cardholder, the payment transaction will be carried out automatically immediately after the goods are dispatched and your card will be debited.

 

Paypal

You pay the invoice amount via the online provider PayPal. You must always be registered there or register first, identify yourself with your access data and confirm the payment instruction to us (exception: guest access). You will receive further instructions during the order process.

 

Klarna and purchase on account with Zinia

You pay the invoice amount by bank transfer to our bank account after receiving the goods and the invoice. We reserve the right to offer purchase on account only after a successful credit check.

 

Amazon Pay

With Amazon Pay, you use the payment and shipping information saved in your Amazon account for payment. You only need your Amazon login data. You must always be registered there or register first, identify yourself with your access data and confirm the payment instruction to us. You will receive further instructions on how to access the payment provider's page during the order process.

§ 7 Retention of title

The delivered goods remain the property of Angels GmbH until full payment has been received. If an item shown is not in stock, we reserve the right to withdraw from the contract. No claims to compensation or other claims may be asserted.

If you are more than 10 days in arrears with payment, we have the right to withdraw from the contract and reclaim the goods.

§ 8 Redemption of vouchers (voucher codes)

First add the items you wish to purchase to the shopping basket. You will find the input field for vouchers/voucher codes in the last checkout step "Confirmation" under “Voucher code” (drop-down field). Please enter the voucher code here and confirm by clicking the "Redeem" button. The voucher amount will then be subtracted from the total amount due.

The following general terms and conditions apply to vouchers:

Only one voucher can be redeemed per order.

It is not possible to combine several vouchers, i.e. vouchers from different voucher promotions.

Vouchers can only be redeemed during the order process. Vouchers which have been redeemed cannot be reimbursed in the form of a credit note.

It is not possible to have the value of vouchers paid out in cash.

The resale of vouchers is not permitted.

The following additional terms and conditions apply to promotional vouchers/promotional voucher codes and all vouchers/voucher codes with a minimum purchase value:

Promotional vouchers have a minimum purchase value, which is always stated on the voucher or together with the voucher code.

Minimum purchase value (“for purchases with a minimum value of...") means that a valid purchase contract is concluded for this amount and must be executed - regardless of whether you exercise of your right of cancellation. If the purchase value of your order is reduced below the respective minimum purchase value by exercising your right of cancellation / by returning goods, it is not possible to redeem this voucher/voucher code for this purchase. If the minimum purchase value of a voucher/voucher code with a lower minimum purchase value from the identical voucher promotion is reached, this voucher will automatically be credited to your purchase. If the minimum purchase value of the lowest-value voucher of the relevant voucher promotion is not reached, the sum of the individual prices of the items purchased must be paid without deduction.

Promotional vouchers and voucher promotions have a limited period of validity, which is also stated on the voucher or together with the voucher code. After the end of the promotional period, the voucher code can no longer be used. It is not possible to extend the period of validity.

The following additional terms and conditions apply to gift vouchers and other vouchers without a minimum purchase value:

If you exercise a right of cancellation for a purchase in which a gift voucher (code) or other voucher (code) without a minimum purchase value has been redeemed, you will receive a new voucher (code) in addition to a possible refund of any additional payments made for unused voucher amounts or partial voucher amounts. The same conditions apply to the new voucher (code) as to the original voucher (code).

Gift vouchers/gift voucher codes and other vouchers/voucher codes without a minimum purchase value have a limited period of validity, which is also stated on the voucher or together with the voucher code. After the end of the validity period, the voucher (code) can no longer be used. It is not possible to extend the period of validity.

§ 9 Terms and conditions for promotional gifts / free gifts

First add the items you wish to purchase to the shopping basket. For the duration of a free gift offer, the free gift will automatically appear in the shopping basket when the minimum purchase value for the offer is reached.

The following general conditions apply to promotional gifts / free gifts:

You can only receive one free gift per order.

The offer of a promotional free gift cannot be combined with voucher promotions.

It is not possible to exchange free gifts for a refund of the regular purchase price of the gift item.

A minimum purchase value applies in promotions involving promotional free gifts. It is always stated in the offer of the free gift.

Minimum purchase value (“for purchases with a minimum value of...") means that a valid purchase contract is concluded for this amount and must be executed - regardless of whether you exercise of your right of cancellation. If the purchase value of your order is reduced below the respective minimum purchase value by exercising your right of cancellation / by returning goods, it is not possible to grant a free gift for this purchase. In such cases, the free gift must be returned along with the goods being returned. In this regard, the provisions of the cancellation policy apply.

Free gift promotions have a limited period of validity, which is also stated in the advertising for the free gift promotion. The period of validity of promotions is often limited to one day. Free gifts cannot be granted for purchases made outside the validity period. It is not possible to extend the period of validity.

§ 10 Guarantee

Guarantees for defects in the purchased goods is governed by the statutory provisions. In particular, the customer may demand subsequent fulfilment (new delivery or rectification of defects). However, Angels GmbH is entitled to provide a new delivery regardless of the customer’s choice if the rectification of defects would involve disproportionate expense/effort. Guarantee claims expire two years after delivery of the goods. When asserting his/her guarantee claims, the customer should state the order number, his/her name and address and briefly state the reasons for the claim. At the request of Angels GmbH, the customer must send the defective goods to the following address for inspection at the expense and risk of Angels GmbH:

 

company

Angels GmbH

c/o FineCom Gelsenkirchen

Fürstinnenstraße 2

45883 Gelsenkirchen

§ 11 Retention of goods

The customer is only authorised to exercise a right of retention to the extent that his/her counterclaim is based on the same contractual relationship.

§ 12 Liability

Angels GmbH is liable without limitation for intent. Angels GmbH is only liable for gross and simple negligence in the event of injury to life, limb, health or a material contractual obligation. Material contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract and on whose fulfilment the customer has relied and was entitled to rely.

In the event of a slightly negligent breach of material contractual obligations, the seller's liability is limited to the amount of foreseeable, typically occurring damage.

The above limitations of liability also apply for the benefit of the legal representatives and vicarious agents of the seller.

Liability under the Product Liability Act is not affected. All contracts between Angels GmbH and the customer are governed by the law of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

§ 13 Data protection

We will process all personal data provided by you exclusively in accordance with the data protection provisions of the EU General Data Protection Regulation (EU GDPR) and the new version of the German Federal Data Protection Act (BDSG n. F.).

It is necessary to process your personal data to perform the contract concluded with you. Any further use requires your express consent. You can find details of the data collected and its respective use in our privacy policy.

§ 14 Platform for online dispute resolution

We will process all personal data provided by you exclusively in accordance with the data protection provisions of the EU General Data Protection Regulation (EU GDPR) and the new version of the German Federal Data Protection Act (BDSG n. F.).

It is necessary to process your personal data to perform the contract concluded with you. Any further use requires your express consent. You can find details of the data collected and its respective use in our privacy policy.

Under applicable law, we are obliged to inform consumers of the existence of the European Online Dispute Resolution platform, which can be used to resolve disputes without having to go to court. The European Commission is responsible for setting up the platform. You can find the European online dispute resolution platform here: http://ec.europa.eu/odr.

The seller is neither obliged to participate in a dispute settlement procedure before this consumer arbitration board due to certain regulations nor does it voluntarily declare its willingness to do so.

§ 15 Website operator

The website offered under the domain www.angels-jeans.de is operated by:

Angels GmbH  
Maybachstraße 2        
72202 Nagold

Angels GmbH is represented by the Managing Director Caspar Borkowsky.

Phone: +49(0) 7452 8474-0

info@angels-jeans.de

 

Commercial register: Local Court of Stuttgart, HRB 753606

VAT ID number: DE301350326

§ 17 Concluding provisions

German law applies exclusively. However, the UN Convention on Contracts for the International Sale of Goods does not apply. For you as a consumer, this choice of law only applies insofar as it does not deprive you of mandatory applicable consumer protection regulations of the state in which you as a consumer have your habitual residence at the time of your order.

If individual provisions of these general terms and conditions be or become invalid, this does not affect the validity of the remaining contractual conditions.

Version: May 2023